If you are dealing with a broken Outlook, then it doesn’t always mean you need to call tech support or start over from scratch. With the right steps, you can repair Outlook manually and get back to work in no time. You should start with the easy fixes, like repairing Office or turning off add-ins. If that doesn’t work, try using the Inbox Repair Tool or creating a new profile. And if nothing else helps, there are great tools out there that can recover everything for you.
If you get the error "Cannot open the Outlook window" when trying to start Outlook, the error usually indicates that Outlook Fix Blog your Folder Pane or Navigation Pane settings holds a corruption. Just to make sure you are not trying to troubleshoot an issue which has already been solved, before you begin verify that you have installed all updates for your version of Outlook. Depending on the answers, you could possibly skip large portions of this guide or even directly get a solution to your startup issue. Most Outlook problems can be resolved with proper troubleshooting and maintenance. Following the fixes above will help you keep your Outlook running smoothly and protect your productivity.
Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. The next solution to repair Outlook is to reinstall the problematic Outlook version/application.
If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Make sure that the latest updates for Outlook are installed. For more information, see How to install the latest applicable updates Outlook Fix Blog for Microsoft Outlook (US English only). Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.
Sometimes, antivirus real-time scanning can slow Outlook down. Configure your antivirus software to exclude Outlook files or processes from real-time scans to avoid interference. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.
If you have Outlook in your startup folder, remove the shortcut from the startup folder. To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Some users may not be able to empty their Deleted Items folder. While we fix the problem, Outlook Fix Blog you can send the file as a OneDrive link. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook.
Listed below are a few methods and solutions you can use to solve this Microsoft Outlook issue. In case these solutions do not work for you, you can use our repair tool to fix the problem and restore the items back to their original state. When a Microsoft Office app, like Outlook, stops working, use Office’s built-in repair tool to fix your app. Microsoft includes this tool with all Office Outlook Fix Blog installations, and you can use it to find and resolve problems with all your Office applications. Wait for the antivirus to scan your system, find any viruses, and remove those items. Since several different problems can cause Outlook not to open, you may have to try multiple fixes before your issue is resolved.
A damaged or corrupted Outlook user profile is a common reason for "Outlook won’t open" errors. Creating a fresh profile can provide a clean slate for Outlook to start. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving Outlook Fix Blog "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages?
Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.
In this case, you’ll have to remove your app’s cache to resolve your issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If your issue with Outlook persists, use the repair tool’s "Online Repair" option to fix your app problems. This option takes longer than the first one and requires an active internet connection to resolve your app issues.