1 Fixes or workarounds for recent issues in classic Outlook for Windows
Elissa Hawdon edited this page 5 days ago

Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools Fix Outlook Stuck On Loading Profile can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

To reduce the number of items that are stored locally, limit the synchronization window that's used for shared folders. These keys don't clean up older Calendar content that was already downloaded. However, this method can be effective if you're willing to clear offline items and resync your Calendar (instead of bulk deleting old items). If you already have the Calendar in the profile, you have to clear the Offline Items after you set the registry keys and restart Outlook. In Sync Window Settings, adjust the number of months of data that are synced for the primary shared calendars. Use the Turn on shared calendar improvements option for users who have edit permissions to a shared calendar to improve performance.

When you enable this option, calendar actions are sent directly to the server instead of having to be synchronized from local storage. To fix performance issues that affect your Calendar, try the following methods. Also, determine whether any local network issues might be causing the problem. This includes issues that affect your local proxy server, firewall, or Internet service provider. Outlook uses an .ost file only if the Exchange email account is configured to use Cached Exchange Mode.

Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. While we fix the problem, you can send the file as a OneDrive link. If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page.

You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start Fix Outlook Stuck On Loading Profile running. For more information about when builds are available for their respective channels, go to Update history for Microsoft 365.

Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. The "Cannot open the Outlook window" error can be fixed quite easily. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office.

Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available.

These issues might occur if a mailbox contains lots of folders or there are lots of items in any one folder. There's no hard limit to how many folders a mailbox can contain or how many items a folder can contain. However, you might experience decreased performance as the number of items approaches 10,000 calendar items, 10,000 folders, or 100,000 mail items per folder. Large numbers of recurring meetings or long-lived recurring meetings can also have an exaggerated effect on performance. One-time meetings have a relatively small effect, and long-lived, recurring meetings have a greater effect. A change that's made in an instance of a recurring meeting creates exceptions that are stored in the recurring meeting series.

Outlook may fail to open email due to corrupted Outlook profiles, add-ins, damaged OST/PST files, or outdated software. Antivirus conflicts and system issues can also cause startup errors or loading failures. This startup issue often appears when profiles get corrupted, damaged Outlook Fix Outlook Stuck On Loading Profile files, add-ins conflicts with system updates or antivirus. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.