Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up.
We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm Outlook Fix resource center duplicates have been removed. This issue has been mitigated and we are continuing to monitor the issue to ensure stability.
If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues.
Also, if you placed the corrupted PST file in your In-Place Archive folder, it may trigger an automatic repair attempt. But what happens if these files become compromised, and you can no longer access their information? Not all hope is lost, as Microsoft has some built-in tools to help you recover it, which we will show you how to do in this guide.
On deciding which content you want to save, set the desired Outlook Fix resource center path on your device. While handling it, you might have accidentally changed some unwanted settings. There is another situation where your application's cache may be full. For both conditions, you have to access your Outlook settings and make appropriate changes to repair Outlook Mac. The issue can be related to the application if your Mac is updated. You will record such problems if you have not updated it regularly and have a pending update.
There are three steps you can take to try to get Outlook working again. When you are unable to log into the add-in, or the add-in does not load correctly, uninstall then reinstall the add-in. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.
Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. Use the classic Outlook connectivity troubleshooter to resolve intermittent connectivity issues.
It’s recommended to use a strong, unique password for your account and enable two-factor authentication for an added layer of security. But this technique doesn’t work 100% of the time. If Outlook’s customer service team is busy (which is often the case), they may simply ignore your message.
After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, Outlook Fix resource center but we recommend moving to Windows 11.
The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues. Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus.
Check the status bar at the bottom of the screen to see if another process is Outlook Fix resource center running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You might need to set Windows Update to automatically download and install recommended updates.